Habitat for Humanity East Bay
AmeriCorps Homeowner Relations Coordinator
Position Description
Habitat for Humanity East Bay Mission Statement:
Tto create successful homeownership opportunities for families with limited incomes by building sustainable housing and revitalizing neighborhoods.
Position Summary:
The Homeowner Relations Coordinator (HRC) reports to the Director of Homeowner Relations (DHR). The HRC:
- Provides support and assistance to the DHR.
- Facilitates homeowner relations as a representative of the HEB staff.
- Assists with developing and maintaining East Bay Habitat’s (HEB) homeowner programs. These programs are intended to encompass the entire HEB homeownership process.
Strategic Plan:
Develop programs and activities that are consistent with the strategic plan goals and objectives that pertain to the homeownership program.
Family Selection:
- Serve as a liaison to the Family Selection Committee.
- Assist in coordination of selection activities.
- Assist with “Introduction to Habitat” meetings.
- Assist with home visits.
- Maintain Homeownership Program Mailing List.
- Track application status.
- Provide timely notice to homeowner applicants of their application status.
- Orient new families to the construction site (requires some Saturdays).
- Update the Homeowner Manual for new partner families.
- Create a sweat equity schedule with new homeowners.
- Create opportunities for families to perform sweat equity.
- Plan and facilitate monthly meetings with families, liaisons, and construction staff.
- Communicate via phone, letter and/or email with families delinquent in completing sweat equity.
- Record all contact in homeowner files.
- Provide weekly, monthly, and quarterly reports to DHR regarding families’ completion of sweat equity
- Assist in development and coordination of homeowner education and community development components of the Homeownership Program.
- Serve as a liaison to the Family Resource Committee (FRC).
- Participate on at least one FRC project team.
- Coordinate the family liaison program.
- Write articles for the homeowner newsletter.
- Help in event planning for ground breaking and dedication events.
Time Commitment:
Full-time. Monday – Friday (9 AM – 5 PM). Frequent evening and weekends required. 40 hours per week.
Reports directly to: Director of Homeowner Relations and Homeowner Relations Program Specialist, Homeowner Relations Department
Evaluations:
Written performance reviews will be provided in accordance with AmeriCorps and HEB policy
Education, Experience, Knowledge & Skills:
- Minimum requirement is High School diploma or GED. Some college is desired.
- Experience with Habitat for Humanity is helpful.
- Experience working in a housing nonprofit is helpful.
- Experience with public speaking.
- Experience working with diverse groups of people.
- Good oral and written communication skills.
- Spanish language is helpful.
Personal vehicle required:
Yes (Strongly Recommended). Frequent evening and weekends required. May require travel throughout Alameda and Western Contra Costa County.
Questions: Contact Megan Shea, 510-251-6304 ext. 365
